Terms & Conditions

Welcome to Expo Furniture.

These Terms & Conditions govern your use of the Expo Furniture website and the purchase of products through our online store.

By using our website or placing an order, you agree to comply with these Terms & Conditions.

Please read them carefully before making a purchase.

About Expo Furniture

Expo Furniture provides furniture and related products through its online store.

Our website allows customers to browse products, create accounts, place orders and make payments for eligible products.

Website Use

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities
  • Attempt to gain unauthorised access to the website or its systems
  • Interfere with the operation or security of the website
  • Copy or reproduce website content without permission
  • Use automated systems to misuse or disrupt the website
  • Provide false or misleading information when placing an order

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been breached.

Product Information

We make reasonable efforts to ensure that product descriptions, images, measurements and other information displayed on our website are accurate.

However, colours and appearance may vary depending on your screen, device settings and lighting conditions.

Furniture may also contain natural or manufacturing variations in colour, texture, grain or finish.

Such variations do not necessarily indicate a defect.

Product Availability

All products are subject to availability.

If an item becomes unavailable after you place an order, we will contact you and may offer an alternative solution, including a replacement or refund where appropriate.

Prices

Prices displayed on the website are subject to change without notice.

The price applicable to your order will normally be the price displayed at the time you complete your purchase, subject to any obvious pricing errors.

Where an obvious pricing error has occurred, we reserve the right to contact you before fulfilling the order.

Any applicable delivery charges will be displayed during the checkout process.

Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation acknowledging that we have received your request.

An order confirmation does not necessarily mean that the order has been accepted.

We reserve the right to decline or cancel an order where reasonably necessary, including circumstances involving:

  • Product availability
  • Pricing errors
  • Payment problems
  • Incorrect customer information
  • Suspected fraudulent activity
  • Delivery restrictions

If we cancel an order after payment has been received, any amount due to you will be refunded.

Payment

Payment must be successfully completed using one of the payment methods available at checkout.

You confirm that you are authorised to use the payment method provided.

Orders may not be processed until payment has been successfully authorised.

Delivery

Delivery arrangements are governed by our Shipping & Delivery Policy.

Delivery dates and times may be estimates unless expressly confirmed otherwise.

You are responsible for providing accurate delivery information and ensuring that the property provides suitable access for the furniture ordered.

Returns and Refunds

Returns, cancellations and refunds are governed by our Returns & Refunds Policy.

Nothing in these Terms & Conditions removes or limits any statutory rights that you may have under applicable consumer protection legislation.

Furniture Assembly

Where products require assembly, customers should follow the assembly instructions provided with the product.

Expo Furniture cannot be responsible for damage resulting from incorrect assembly, misuse, modification or failure to follow the manufacturer’s instructions.

Customer Accounts

If you create an account with Expo Furniture, you are responsible for keeping your login information confidential.

You should notify us if you believe your account has been accessed without your permission.

We reserve the right to suspend or terminate accounts where necessary to protect our website, customers or business.

Intellectual Property

All content on the Expo Furniture website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Photographs
  • Graphics
  • Text
  • Website design
  • Page layouts
  • Icons
  • Other original materials

is owned by or licensed to Expo Furniture unless otherwise stated.

You may not reproduce, copy, modify, distribute or commercially exploit our website content without prior written permission.

Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or error-free.

Website functionality may occasionally be affected by maintenance, technical problems, security issues or circumstances outside our reasonable control.

Limitation of Liability

To the extent permitted by law, Expo Furniture will not be responsible for losses that could not reasonably have been anticipated or that arise from circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability for applicable statutory consumer rights.

Events Outside Our Control

Expo Furniture will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters
  • Severe weather
  • Fire
  • Flood
  • Transportation disruption
  • Industrial disputes
  • Government restrictions
  • Power or internet failures
  • Supplier or logistics disruption
  • Other unforeseen events

Where such an event affects your order, we will take reasonable steps to minimise the impact and keep you informed.

Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated terms will be published on this page. Your continued use of the website after changes have been published may constitute acceptance of the updated Terms & Conditions where permitted by law.

Governing Law

These Terms & Conditions are intended to be governed by the laws of England and Wales, unless applicable law requires otherwise.

Any disputes will be subject to the applicable courts and consumer protection laws.